Turn Customers Into Lifelong Fans

Build meaningful relationships, drive repeat business, and grow your brand with a CRM and loyalty platform built right into your POS.

Choose Your Plan

Know Your Customers Like Never Before

Every time a customer dines with you, Spoon POS automatically creates and updates their profile. Track visit history, favorite dishes, total spend, and contact information, all in one place, without any extra effort.

  • Automatically build a rich customer database from transactions.
  • View detailed profiles to personalize your service.
  • Identify your most valuable and loyal customers at a glance.
A restaurant staff member looking at a customer's profile and order history on a tablet to provide personalized service.

Design Loyalty Programs That Actually Work

Reward your regulars and keep them coming back. With Spoon POS, you can easily create and manage point-based, tier-based, or visit-based loyalty programs. Customers can sign up and track their rewards right from their phones.

  • Choose from multiple loyalty program types to fit your brand.
  • Fully automated points calculation and reward redemption.
  • Engage customers with exclusive offers and tiered benefits.
A person's hand holding a smartphone displaying a restaurant's loyalty program app with points and rewards.

Reach the Right Customer, with the Right Message

Stop shouting into the void. Use your powerful CRM data to segment customers and send targeted SMS and email campaigns. Wish customers a happy birthday, win back those who haven't visited in a while, or announce a new dish to your most loyal fans.

  • Segment customers based on visit frequency, spend, and more.
  • Create and send marketing campaigns directly from your POS dashboard.
  • Track campaign performance and measure your return on investment.
A smartphone displaying a targeted marketing message from a restaurant, showcasing direct customer engagement.

The ROI of Strong Customer Relationships

A great loyalty program isn't a cost—it's an investment that pays for itself.

Increase Repeat Business

Loyalty members visit more often and are less price-sensitive, forming the profitable core of your customer base.

Boost Average Order Value

Personalized offers and rewards encourage customers to try new items and spend more with each visit.

Gather Valuable Feedback

Use your direct line to loyal customers to gather feedback, test new ideas, and build a stronger brand.

Start Building Your Community Today

Ready to turn your data into your most powerful marketing tool? Explore our plans and get started.

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